IT IS IMPORTANT TO USE 9.1.1 ONLY IN AN EMERGENCY.
What is an emergency?
- To report a crime in progress
- To report a fire
- To save a life
- Anytime an emergency response is required by law enforcement, fire or emergency personnel
What is not an emergency?
- Do not call 911 to ask routine questions, seek information about traffic tickets, court, to get directions, or to ask for information about prisoners in jail.
- If you are in doubt about whether your situation is an emergency, then play it safe and call 911 and the dispatcher will make the final determination.
When you dial 9.1.1...
- Pick up any telephone and press 9 then 1 then 1. This is a direct and free call from any phone.
- If you do not speak English, say the name of your language, for example: “I do not speak English, Spanish, please.” Then wait and DO NOT HANG UP.
- If you are on a ﬁxed telephone (not a portable or cellular phone) they are able to locate you through your phone and the police will dispatch someone to your house right away.
- If you call from a cellular phone, dispatchers may not be able to figure out your exact location. You will need to give your address or explain your location the best that you can.
- All immigrants have the right to be treated in a medical emergency.
- People without insurance, unauthorized immigrants, as well as people who have non-immigrant visas have the same rights to emergency care as everyone else.
- Immigrants facing violence also have the right to police assistance, emergency shelter and other services.
For more information on how and when to call 9.1.1, visit this page: https://www.911.gov/needtocallortext911.html
Police Departments for Major Metros in Iowa
Link to Website: http://www.usacops.com/ia/
Here you can click on your county and then click on your city and find the contact information for the police department in your metro area.
In any emergency dial 9.1.1, but for a non-emergency situation you can use the number provided on the website under your county and city.
Major Police Department Contact Info:
227 South 6th Street
Council Bluffs, Iowa 51503-4270
416 N. Harrison St.
Davenport, IA 52801
Chief of Police & Administrative Offices
Police – Station
25 E 1st Street
Des Moines, IA 50309
Fax: 515. 237.1665
770 Iowa St.
Dubuque, IA 52001
410 E Washington St.
Iowa City, IA 52240
401 E Milwaukee
Storm Lake, IA 50588