Calling 9.1.1


IT IS IMPORTANT TO USE 9.1.1 ONLY IN AN EMERGENCY.

What is an emergency?

  • To report a crime in progress
  • To report a fire
  • To save a life
  • Anytime an emergency response is required by law enforcement, fire or emergency personnel

What is not an emergency?

  • Do not call 911 to ask routine questions, seek information about traffic tickets, court, to get directions, or to ask for information about prisoners in jail. 
  • If you are in doubt about whether your situation is an emergency, then play it safe and call 911 and the dispatcher will make the final determination.

When you dial 9.1.1...

  • Pick up any telephone and press 9 then 1 then 1. This is a direct and free call from any phone.
  • If you do not speak English, say the name of your language, for example: “I do not speak English, Spanish, please.” Then wait and DO NOT HANG UP.
  • If you are on a fixed telephone (not a portable or cellular phone) they are able to locate you through your phone and the police will dispatch someone to your house right away.
  • If you call from a cellular phone, dispatchers may not be able to figure out your exact location. You will need to give your address or explain your location the best that you can.
  • All immigrants have the right to be treated in a medical emergency.
  • People without insurance, unauthorized immigrants, as well as people who have non-immigrant visas have the same rights to emergency care as everyone else.
  • Immigrants facing violence also have the right to police assistance, emergency shelter and other services.

For more information on how and when to call 9.1.1, visit this page: http://www.911.gov/whencall.html

Police Departments for Major Metros in Iowa

Link to Website: http://www.usacops.com/ia/

Here you can click on your county and then click on your city and find the contact information for the police department in your metro area.

In any emergency dial 9.1.1, but for a non-emergency situation you can use the number provided on the website under your county and city.


Major Police Department Contact Info:

Council Bluffs:
227 South 6th Street
Council Bluffs, Iowa 51503-4270
Phone: 712.328.5737

Davenport:
416 N. Harrison St.
Davenport, IA 52801
Phone: 563.326.7979

Des Moines:
Chief of Police & Administrative Offices
Police – Station
25 E 1st Street
Des Moines, IA 50309
Phone: 515.283.4824
Fax: 515. 237.1665

Dubuque:
770 Iowa St.
Dubuque, IA 52001
Phone: 563.589.4410
Fax: 563.589.4497

Iowa City:
410 E Washington St.
Iowa City, IA 52240
Phone 319.356.5000

Storm Lake:
401 E Milwaukee
Storm Lake, IA 50588
Phone: 712.732.8010
Fax: 712.749.5172

Calling 9.1.1


IT IS IMPORTANT TO USE 9.1.1 ONLY IN AN EMERGENCY.

What is an emergency?

  • To report a crime in progress
  • To report a fire
  • To save a life
  • Anytime an emergency response is required by law enforcement, fire or emergency personnel

What is not an emergency?

  • Do not call 911 to ask routine questions, seek information about traffic tickets, court, to get directions, or to ask for information about prisoners in jail. 
  • If you are in doubt about whether your situation is an emergency, then play it safe and call 911 and the dispatcher will make the final determination.

When you dial 9.1.1...

  • Pick up any telephone and press 9 then 1 then 1. This is a direct and free call from any phone.
  • If you do not speak English, say the name of your language, for example: “I do not speak English, Spanish, please.” Then wait and DO NOT HANG UP.
  • If you are on a fixed telephone (not a portable or cellular phone) they are able to locate you through your phone and the police will dispatch someone to your house right away.
  • If you call from a cellular phone, dispatchers may not be able to figure out your exact location. You will need to give your address or explain your location the best that you can.
  • All immigrants have the right to be treated in a medical emergency.
  • People without insurance, unauthorized immigrants, as well as people who have non-immigrant visas have the same rights to emergency care as everyone else.
  • Immigrants facing violence also have the right to police assistance, emergency shelter and other services.

For more information on how and when to call 9.1.1, visit this page: http://www.911.gov/whencall.html

Police Departments for Major Metros in Iowa

Link to Website: http://www.usacops.com/ia/

Here you can click on your county and then click on your city and find the contact information for the police department in your metro area.

In any emergency dial 9.1.1, but for a non-emergency situation you can use the number provided on the website under your county and city.


Major Police Department Contact Info:

Council Bluffs:
227 South 6th Street
Council Bluffs, Iowa 51503-4270
Phone: 712.328.5737

Davenport:
416 N. Harrison St.
Davenport, IA 52801
Phone: 563.326.7979

Des Moines:
Chief of Police & Administrative Offices
Police – Station
25 E 1st Street
Des Moines, IA 50309
Phone: 515.283.4824
Fax: 515. 237.1665

Dubuque:
770 Iowa St.
Dubuque, IA 52001
Phone: 563.589.4410
Fax: 563.589.4497

Iowa City:
410 E Washington St.
Iowa City, IA 52240
Phone 319.356.5000

Storm Lake:
401 E Milwaukee
Storm Lake, IA 50588
Phone: 712.732.8010
Fax: 712.749.5172