General Information and Services

General Information & Services
“2.1.1″

This is a telephone number you can call 24 hours a day 7 days a week. It is a free service that covers all of Iowa with access to information and resources for housing, transportation, immigration issues, clothing, financial services, food pantries, refugee services, furniture, health care, and more than 1,700 pieces of information.

211 can connect you with someone who speaks your language. To use the service:

  • Press 2, then 1, then 1 on any telephone.
  • If you do not speak English say the name of your language, for example: “I do not speak English, Bosnian, please.”
  • Wait and DO NOT HANG UP.
  • You will hear English spoken and clicking sounds as you are connected on a conference call with an interpreter in your language.
  • It may take 5 to 10 minutes.
  • Have your questions ready and a paper and pen to write things down.

You can also access information from 211 by going to the website http://www.211.org/http://fcfhiowa.bowmansystems.com/index.php/component/cpx/?task=services.tree&code=B

You will find a long list of categories. Select the category that best fits your need. A new list of narrower categories will generate; continue selecting the category that best fits what you need. You will then find a list of organizations or business offering help with this service and their address and telephone number. You can click on the name of the organization for more information. For example, if you want to find a warm coat, scroll down and click on Basic Services. Then click on Material Goods, then Personal Goods/Services, and then Clothing. You will see a list of places that donate coats, with their address and telephone number. You can also click each category of service to find a list of resources such as low cost food, immigration services, transportation services and much, much more.

This resource can also be translated. At the bottom of the webpage you can select the language you need. 

If you need access to a computer, you can go to one of the 543 free public libraries located in Iowa. Access to a library and its resources are free and most offer public access to the Internet.

General Information and Services

General Information & Services
“2.1.1″

This is a telephone number you can call 24 hours a day 7 days a week. It is a free service that covers all of Iowa with access to information and resources for housing, transportation, immigration issues, clothing, financial services, food pantries, refugee services, furniture, health care, and more than 1,700 pieces of information.

211 can connect you with someone who speaks your language. To use the service:

  • Press 2, then 1, then 1 on any telephone.
  • If you do not speak English say the name of your language, for example: “I do not speak English, Bosnian, please.”
  • Wait and DO NOT HANG UP.
  • You will hear English spoken and clicking sounds as you are connected on a conference call with an interpreter in your language.
  • It may take 5 to 10 minutes.
  • Have your questions ready and a paper and pen to write things down.

You can also access information from 211 by going to the website http://www.211.org/http://fcfhiowa.bowmansystems.com/index.php/component/cpx/?task=services.tree&code=B

You will find a long list of categories. Select the category that best fits your need. A new list of narrower categories will generate; continue selecting the category that best fits what you need. You will then find a list of organizations or business offering help with this service and their address and telephone number. You can click on the name of the organization for more information. For example, if you want to find a warm coat, scroll down and click on Basic Services. Then click on Material Goods, then Personal Goods/Services, and then Clothing. You will see a list of places that donate coats, with their address and telephone number. You can also click each category of service to find a list of resources such as low cost food, immigration services, transportation services and much, much more.

This resource can also be translated. At the bottom of the webpage you can select the language you need. 

If you need access to a computer, you can go to one of the 543 free public libraries located in Iowa. Access to a library and its resources are free and most offer public access to the Internet.